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Frequently Asked Questions
| One-, two-, three-, and four-bedroom apartment homes in McKinney, TX, including townhome-style layouts with attached garages. |
| Select first-floor apartment homes include private yards for added outdoor space. |
| Tour the community in person or schedule a self-guided tour through SmartRent. |
| Apply online by selecting your preferred floor plan and completing the application through the community website. |
| Applicants must complete ID and income verification by submitting required documentation through the online application process. |
| Combined household income must be at least three times the monthly rent to qualify. |
| Subleasing is not permitted under the lease agreement. |
| Renter’s insurance is required with a minimum liability coverage and the community listed as an interested party. |
| Lease renewals are completed through the resident portal with digital signature options. |
| Affordable housing options are not available at Reserve at Stonebridge Ranch. |
| Application costs include a per-applicant fee and an administrative fee due at the time of application. |
| Move-in assistance services are not currently offered. |
| Early lease termination requires a 60-day notice and a lease break fee equal to two months’ rent. |
| A 60-day written notice is required prior to moving out. |
| Residents must return keys and remotes, complete move-out requirements, and provide a forwarding address on move-out day. |
| Security deposit refunds are typically processed within approximately 30 business days after move-out. |
| Utilities are not included and must be set up separately through local providers. |
| High-speed internet is available through AT&T Fiber. |
| Rent is paid online through the resident portal after move-in, with initial payments required by cashier’s check. |
| Additional monthly fees may include amenity, HOA, pest control, trash, and administrative charges. |
| Each apartment home includes an attached one- or two-car garage with additional open parking available. |
| Guest stays are limited per lease terms, with restrictions on consecutive nights and total monthly duration. |
| EV charging stations are not available on-site, but garages include electrical access for potential charging setup. |
The Reseve at Stonebridge Ranch is a pet-friendly apartment community in McKinney welcoming cats and dogs.
| Pet costs include a one-time fee and monthly pet rent per pet. |
| Breed restrictions apply, and residents should contact the leasing office for full details. |
| Pet-friendly features include green space and designated pet areas throughout the community. |
| Community amenities include a resort-style pool and spa, fitness center, clubhouse, playground, and outdoor grilling areas. |
| Apartment homes include full-size washers and dryers or washer and dryer connections. |
| Bike storage is not provided, but attached garages offer space for storage. |
| Apartment homes are wired for high-speed internet access. |
| Packages are delivered directly to your front door. |
| Virtual tours are not available, but self-guided tours can be scheduled online. |
| Furnished apartments are not offered at this time. |
| Conveniently located near Westridge Golf Course, shopping, dining, and everyday essentials in McKinney. |
| The community is located near Eldorado Parkway and Custer Road with easy access to nearby retail and services. |
| Located within the McKinney Independent School District. |
| Residents can enjoy occasional community events and activities. |
| Quiet hours are observed daily from 10:00 PM to 8:00 AM. |
| Noise concerns can be reported to the leasing office, with after-hours support available. |
| This is a non-smoking apartment community, with designated smoking areas located away from buildings. |
| Maintenance requests can be submitted through the resident portal for quick service. |
| Emergency maintenance is addressed within 24 hours, with routine requests typically completed within 24 to 72 hours. |
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